FAQs

Power chairs are electric wheelchairs, which are newly designed for balance, stability, and comfort. Their turning radius is fantastic so they can be used indoors or outdoors. Some have 4 or 6 wheels with seats that may elevate, and one-knob control for direction and speed. Power scooters are larger than power chairs with a handlebar and 3 or 4 wheels. They are comfortable to travel outside or inside and require a larger turning radius. Great for sidewalks, trails, commercial building transportation, shopping, and home use. One full battery charge can provide traveling distances up to 30 miles.

Yes, certain models are built just for that very reason. They are considered “portable” or “travel” models where the largest component is just 30 pounds. All components can be stowed for ease of transportation. Some models can be “broken down”; other models cannot. Ask your Transtech Mobility representative for the model that best fits your lifestyle.

Lifts, ramps, trailers and other support items are available for immediate use and can be installed with ease on the rear or side of your vehicle.
Insurance may or may not pay for supplemental support items including lifts, ramps, and trailers. Medicare does not pay for these items.

A minimum of 10 miles to a maximum of 30 miles, depending upon the model selected and the terrain traveled. Simply insert the power scooter/power chair 110v power plug into a standard electrical 110v outlet located anywhere in your home, garage, place of work, or travel destination for a period of 8-14 hours to attain a full charge.

Transtech Mobility supplies, services, and custom designs the following components for each of its customer’s specific needs:

2-10 business days

We will accept returns for up to 10 days from the date of purchase, should your scooter not operate to your satisfaction for reasons of comfort and/or operation. Transtech would refund all equipment and shipping costs incurred by you – the customer.

Most insurance providers or insurance companies assist in the “complete” or “partial” payment of these primary mobility products. However, insurance coverage and deductibles may vary from policy to policy and from company to company. For example, if your primary insurance coverage is Medicare, certain requirements must be met. Coverage will be provided if the subject or patient is “chair confined” and “not able to use a manual wheelchair” because of upper body limitations. It is therefore important to consult with your doctor, insurance provider, and mobility equipment provider prior to purchasing a power scooter or power chair. Medicare also has a toll-free number to call if you have questions regarding specific Medicare coverage or benefits: 1-800-633-4227 .

Transtech Mobility can also assist you with “alternative payment strategies” to purchase a power scooter or power chair which fits into your budget and lifestyle.

No.

Yes, supplemental product insurance is available to you for this purpose, should this be a concern. The price for this insurance is $144 per year.

Transtech Mobility takes Visa and Mastercard credit cards. We can also provide you with a “line of credit” so you can charge your scooter, chair or accessories in the event you do not possess a credit card (available credit is based upon credit check).

A standard one-year parts warranty is provided with all powered vehicles purchased from Transtech Mobility. There is an Extended Warranty Agreement available which can be purchased to cover all primary and supplemental components for up to four (4) years from the original purchase date of you power chair or power scooter. The price is $299 per year.